At Apron Crafts, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 90-day return policy. The return charges are on customer’s end. Before starting a return, customer should ask return address from us.

How to be Eligible for a Return

To qualify for a return, your item must be:

  • In the same condition that you received it.
  • Unworn or unused, with tags.
  • In its original packaging.
  • Accompanied by the receipt or proof of purchase.

How to Start a Return

  • Contact Us: Email us at support@aproncrafts.com to request a return.
  • Return Shipping: If your return is accepted, you are responsible for purchasing a return shipping label. Contact us to receive instructions on where to send your package.
  • No Unauthorized Returns: Items sent back without first requesting a return will not be accepted.

For any questions about returns, please reach out to us at support@aproncrafts.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

  • The item is defective or damaged.
  • You received the wrong item.
  • We will evaluate the issue and make it right as quickly as possible.

Exceptions / Non-Returnable Items

  • Certain items cannot be returned, including:
  • Perishable goods (e.g., food, flowers, plants).
  • Custom products (e.g., special orders, personalized items).
  • Personal care goods (e.g., beauty products).
  • Hazardous materials, flammable liquids, or gases.

Please contact us if you have any questions or concerns about your specific item. Note that we do not accept returns on sale items or gift cards.

Exchanges

To exchange an item, the fastest way is to return the original item and make a separate purchase for the new item once the return is accepted.

European Union 14-Day Cooling Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. The item must be:

  • In the same condition that you received it.
  • Unworn or unused, with tags.
  • In its original packaging.
  • Accompanied by the receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at support@aproncrafts.com.

  • Business Name: Apron Crafts
  • Business Email: support@aproncrafts.com
  • Business Hours: 9:00 am to 4:00 pm
  • Support: 24/7 on Live Chat
  • Business Phone: (+1) 820 200 7280
  • Physical Address: 7401 Xavier Ave, California City, California (CA), 93505, USA